FAQs

FAQs

Where can I buy the gift card? What denominations of gift card do you have?
Gift cards are available for sale at all our branches, with denominations from HK$500 – HK30000.
Do the gift card have expiry date?
Gift card are valid for one year from the date of issue.
Can I use the gift voucher or gift card for online shopping?
Gift voucher and gift card are not applicable to online shopping.
Can I use multiple gift vouchers and gift cards at the same time?
Gift vouchers and gift cards can be accumulated for use.
I lost my gift voucher or gift card, can it be reissued?
We will not replace any gift voucher/ gift card or reimburse the value of your gift card if it is lost, stolen, damaged or expired.

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